Intercultural communications
IMPRS workshop
- Start: Mar 24, 2022 09:00 AM (Local Time Germany)
- End: Mar 25, 2022 05:00 PM
- Speaker: Sabine Lerch
- www.science.sabinelerch.de

Effective communication has an enormous impact on our success in private and professional live. How polite, clear, goal-oriented is our communication, with our partners, supervisors, colleagues, in our intercultural teams How do we lead a conversation? How can we give feedback to somebody without hurting them? How can we win without making the other person lose?
These questions demonstrate that communication is not only an important topic but also a very personal one. Therein lies the difference to more scientific subjects: it cannot be viewed separate from the individual. And people are different and have their individual perceptions and communication patterns!
Listening to these questions you realise that communication is not only an important topic but a very personal one, too! This makes it different from more scientific subjects, because it can not be seen separate from the individual. And people are different and have their individual perception and communication patterns!
Background and Principles of
Communication
…the map is not the territory
Introduction of basic communication models
Experiencing the difference of perception
and reaction
Inter-cultural Communication
…knowing about the difference
makes the difference
Culture Map:
norms, values and assumptions
Do’s and don’ts in Germany
Communication Matrix
…flexibility for more effectiveness with
self and others
Square of Communication:
the 4 aspects of a message
Questions and Active Listening
Non-violent Communication
Successful in Groups and Teams
…the spirit of cooperation
Communication rules
Receiving and providing feedback
Conflicts
… risk or chance?
Conflict handling styles
Assertive communication